Escalations

In corporate world, 'Escalation' is a buzz word. Especially in IT industry, it used as a weapon to threaten people. Many here are misusing the concept of escalation.

The dictionary meaning of the word 'Escalation' is 'To Intensify'. ie, To give the extremity to the context.

Escalation can only happen when there is a change in behaviour, ie, from stable/acceptable to unstable/unacceptable.

In IT world, 'Escalation' is mostly used to refer reaching out to the next possible level of authority to get the work done. One has to be on top of the situation and language before escalating. Otherwise, conflict of interest will arise.